I have already applied for a job
I recently made an application and have not heard anything back and how can I check the status of my application?
Once you have submitted an application, it will be the recruiting organisation’s responsibility to contact you with the outcome.
The WM Jobs team are unable to provide you with information regarding the progress of your application once it has been submitted. To enquire about the progress of your application please contact the recruiter listed on your application confirmation email.
All of our Recruiters can be found under the Recruiters A-Z section
How do I check details of an application I have made?
You can access these details from your Candidate Portal.
The link to access the portal will be contained within the automatic reply email you received when you applied for the role, which will also contain a copy of your application form – make sure to check your ‘Junk’ or ‘Spam’ folders if you don’t see the email sitting in your inbox.
Note that all applications submitted through the site go directly to the recruiter of the job you applied for, so if you need to amend any details within your application or would like an update on the selection process of the role, you will need to contact the recruiter directly. You can find details of the recruiter through our Search recruiters functionality.
How can I find details of an expired job?
If you would like to see the details for a job that has expired, please contact the recruiter directly. You can find their contact details on their recruiters page within the Recruiters A-Z section
I have submitted my application form but need to make changes
You are only able to submit one application per vacancy, so please ensure you thoroughly review prior to submitting. Should you require any amendments to be made once the application is submitted, we would ask you to contact the recruiter direct. All of our recruiters can be found under the Recruiters A-Z section
How do I know if my application has been submitted successfully?
Once you click ‘Submit’, you should see a message on screen thanking you for completing your application. Shortly after, you will receive an auto-reply email to the email address stated on your application confirming receipt which will contain a copy of your application form and a link to access your Candidate Portal.
Dependent on the traffic to the site, sometimes this email can take a little longer than expected to be sent, so please allow a 2-hour window for this email to come through.
My application form isn’t showing my personal details
Please be aware that several organisations who host an online application form may have functionality in place which anonymises incoming online applications to adhere to policies they have in place.
This means, when a copy of your application form is generated and sent to you via email, if the organisation has this functionality switched on, you may see that your personal details are replaced with the text ‘Private question’.
As your personal details have been removed from your application, when contacting the organisation, you may be asked to confirm details from your application form, such as mobile telephone number or national insurance number to identify your form. You can, however, quote your candidate number, which you can find on a copy of your application form.
I have not had any feedback on my application and I want an update on the status of my application
Should you wish to have an update on the status of your application, the recruiter will need to be contacted directly. All of our recruiters can be found under the Recruiters A-Z section
I need a copy of the job description and person specification for my job interview
You will need to contact the recruiter directly to obtain the required documents. All of our recruiters can be found under the Recruiters A-Z section
I need a copy of the advert and documents
If you have not already done so, we would advise you to keep a copy of the advert and download any attachments available for the post you are applying for, as these documents will not be accessible once the vacancy has closed.
Alternatively, if these are no longer available please contact the recruiter direct to obtain the required documents. All of our recruiters can be found under the Recruiters A-Z section
I have accidentally withdrawn from a position that I want to apply for. What can I do?
If you have accidentally withdrawn from a position which has now closed, you will need to contact the recruiter you applied to. All of our recruiters can be found under the Search recruiters section.
If the closing date has not passed for the role you applied to, then you can simply re-apply for the role.
Note that applications which are withdrawn will be removed from our system after 14-days for information security purpose, so please ensure that you re-apply or contact the recruiter before this timeframe.
I have submitted an application but cannot see it on my Candidate Portal
When you’ve applied for a role, please allow up to 2 hours for your portal to update to show the role you have applied for.
If after this time you still can’t see the application within your Candidate Portal, check to see if you have received an email confirming receipt of your application. If this hasn’t been received, please get in touch with the team via our Contact us section.